Posted by
Ana |
Apr 7th, 2015
To thank or not to thank, that is the question.
Thank you. Two short and simple words we say several times throughout the day to strangers for the services they provide such as making our sandwich, selling us the paper, etc. If it is so easy to say thank you to total strangers in their workplace, why is it so difficult to utter these same words to those we work with?
Many managers would agree with one or more...
Posted by
Ana |
Mar 21st, 2015
When you start a new job you sign a contract and are expected to follow a certain code of conduct. Most of us will comply to these rules and they include such things as being on work on time, calling in if you are sick, etc. Then there are some unspoken golden rules, the things that you should never do in the workplace.
How many times have you “forgotten” to reply to an email? Or failed to return...
Posted by
Ana |
Oct 28th, 2014
Are you being micro-managed at work? Have you ever been? Unfortunately, a vast majority of people have had to endure this type of manager. Bosses can be tough to deal with in general and the micro-managing boss is no exception. They can be especially difficult to handle if you are a creative and innovative person, keen to make your own mark in the organisation.
Some people may describe micro-managing as meddling....
Posted by
Ana |
Mar 1st, 2013
Do you spend your days wishing your week away and waiting for the weekend? You probably spend at least 40 hours a week at work. If most of this time is spent in a gloomy and solemn mood, except for that one hour before you go home on a Friday, it is time to do something about it.
There are a number of factors that can contribute to a downbeat environment at work. I have written about how to handle Bad Bosses...
Posted by
Ana |
May 25th, 2012
I have a dream that one day training events will be more than uninspiring presentations, worthless chit chat and stale sandwiches. I have a dream today! That dream has become a reality. Now in its third year, Training Zone Live 2012 proved once again, to be an exceptional event and is quickly establishing itself as one of the most significant events in the diaries of L&D professionals.
An event is only...
Posted by
Ana |
May 9th, 2012
This post is slightly different to the others in that I would like to discuss an upcoming training event in London where I will be the guest blogger.
From the start, TrainingZone Live has been an event like no other. Having continuously evolved and improved, now in its third year, TrainingZone Live will certainly be another success.
Those who have had the pleasure of attending in previous years know that this...
Posted by
Ana |
Apr 1st, 2011
What do you want to be when you grow up? A familiar question that gets asked to children resulting in some fabulously entertaining answers (I for one wanted to be a princess and a detective part time). As we do in fact grow up, we soon learn that this is one of the most difficult questions we all have to face.
There are only a few people who as adults actually end up in their childhood dream job. Others start...
Posted by
Ana |
Feb 3rd, 2011
Do you work with a difficult boss? Is your boss making your life miserable at work? Have you tried to address certain issues to no avail? Has the time come to escalate matters and talk to their boss or HR? These conversations are never easy and can cause anxiety so here are a few ideas to try to minimise your distress.
Before engaging in this type of conversation, ask yourself the following:
– ...
Posted by
Ana |
May 28th, 2010
Whatever the nature of your business, chances are you have to interact with clients at some stage. Whether you are selling a product or service you will need to establish trust with customers in order to do business. There are however, simple harmless words that can damage this trust. Minimal changes in your deliberate choice of words can have a huge impact on your results.
If we use a backwards approach and...
Posted by
Ana |
May 6th, 2010
This is the best blog you have ever read.
Wow! What a statement. It will be quite difficult to live up to it. In addition to overstating my writing abilities, it assumes I know exactly what else you have read which is impossible. Essentially, I am destined to fail and disappoint you.
So, why would I set your expectations so high right from the start? Surely I am setting myself up for failure. If you have read...