To thank or not to thank, that is the question. Thank you. Two short and simple words we say several times throughout the day to strangers for the services they provide such as making our sandwich, selling us the paper, etc. If it is so easy to say thank you to total strangers in their workplace, why is it so difficult to utter these same words to those we work with? Many managers would agree with one or more...

“There are two things people want more than sex and money – recognition and praise.” ~ Mary Kay Ash Have you noticed how children ask for praise and recognition? “Mummy, Daddy, look at me!” Most of the time parents happily oblige and say how wonderful something is. As children we seek praise. We are taught that if we did something our parents approved of we would be rewarded or praised for...